Legal
Refund Policy
Who you are buying from
Pondok Peptides is a storefront brand operated by Oxford Research Syndicate Ltd (Company No. 17207898), a company registered in England & Wales at 131A Movers Lane, Barking, IG11 7UQ, United Kingdom. Oxford Research Syndicate Ltd also operates BuyRetailUK, UK Peptide Labs and Oxford Research Peptides. All orders placed through pondokpeptides.com are processed, fulfilled, invoiced and supported by Oxford Research Syndicate Ltd. Checkout is hosted on shared Oxford Research Syndicate infrastructure at checkout.oxfordresearchsyndicate.com.
Contact: info@pondokpeptides.com · 07457 404317 (Mon–Fri 09:00–17:00 UK)
Last updated: 24 June 2026
Please refer to our Frequently Asked Questions (FAQ) page for full information regarding refunds and returns, including the 14-day window for unopened items, faulty or incorrect goods, and how refunds are processed.
For statutory and consumer-rights terms, see our Returns Policy.
Visit the FAQ